Privacy Policy
How we take care of your information.
Shopping with us means sharing a few personal details. Here's a plain explanation of what we gather, why we need it, and the control you keep over it throughout.
Last updated: 03/09/2026
The information we gather.
Running your order smoothly means we need certain details from you — some you hand over directly, others we pick up automatically as you browse.
Given by you directly
Your name, delivery and billing address, email, phone number, and payment details entered at checkout — handled by our payment gateway, not stored on our own servers. Anything you tell our team when you reach out also falls here.
Picked up automatically
Things like your IP address, browser and device type, which pages you viewed, how long you stayed, and where you came from before landing on our site. This helps us keep the store running smoothly and fix what isn't working.
If you subscribe to updates
Signing up for our newsletter means we hold onto your email address, plus basic engagement data — whether you opened or clicked a message — so we can keep improving what we send.
Your order and account activity
Past orders, any returns or exchanges, messages exchanged with our support team, and saved preferences on your account.
Why we need it.
Here's what each piece of information is actually used for:
- Getting your order to you. Taking payment, arranging delivery, handling customer questions, and processing any returns.
- Keeping you in the loop. Order confirmations, shipping updates, and replies to your support requests.
- Sharing offers, if you've said yes. Product updates and promotions land in your inbox only if you've opted in — and you can opt back out whenever you like.
- Making the store better. Reviewing how the site performs and where it can improve.
- Watching for fraud. Verifying identity and keeping our systems secure.
- Staying compliant. Meeting our tax, accounting, and legal reporting requirements.
Who else sees it.
We don't sell your information to anyone. It only goes to the people who need it to keep your order — and our business — running.
Payment providers
Razorpay and PayPal process your payment directly through their own PCI-DSS-compliant systems. Your full card number never touches our servers.
The platform behind our store
decortriibe.com runs on WordPress and WooCommerce, hosted with Hostinger — that's where your order and account records live.
Delivery partners
We pass along only what's needed — name and address — to get your package to you.
When the law requires it
We may share information if legally required, to enforce our Terms & Conditions, or to protect our rights, property, or someone's safety.
Some of the providers above may be based outside India. Once you're redirected to a third-party site — like during payment — this policy no longer covers what happens there.
Cookies we use.
Cookies keep the site working properly — remembering your cart, your preferences, and how the store is generally performing.
| woocommerce_cart_hash | Notices when your cart contents change. Session. |
| woocommerce_items_in_cart | Flags whether anything's changed in your cart. Session. |
| wp_woocommerce_session_* | Holds a reference code so your cart isn't lost. 2 days. |
| wordpress_logged_in_* | Keeps your account session active. Session. |
We may also rely on outside analytics tools, like Google Analytics, which set their own cookies. You're free to turn cookies off in your browser, though a few store features may stop working properly if you do.
What you're entitled to.
Depending on where you're based, laws like India's data protection framework, Europe's GDPR, or California's CCPA/CPRA may give you these rights:
See what we hold
Ask for a copy of the personal information we have on file for you.
Fix what's wrong
Let us know if something we hold about you is inaccurate or out of date.
Ask us to delete it
Request removal of your data, within the limits of what we're legally required to retain.
Step back from marketing
Unsubscribe from any email at any time using the link included in it.
To use any of these, reach out using the contact details below — we'll respond within the timeframe the law requires.
How we protect and keep it.
We rely on standard safeguards, including encrypted (SSL) connections, to keep your information secure. That said, no system connected to the internet can be called completely risk-free.
We hold onto personal information only for as long as it serves the purpose it was collected for — including accounting, legal, and dispute-related needs — then delete or anonymize it.
A note on age, and updates.
Minors
Our store isn't built for anyone under 18, and we don't set out to collect information from minors. If you think we've picked up details from a child, tell us and we'll remove them.
Updates to this page
This policy may change over time. Whenever it does, we'll update the date at the top of the page.
Our dedicated support team is here to help.
Questions about this policy, or want to act on any of the rights above? Reach out to us directly.
Decor Triibe (operating decortriibe.com)
Email: care@decortriibe.com
Live Chat: Available directly on our website.